Return Policy

All of us here at Meissenburg Designs hope that our hard work paid off and that you like what you received! We make each item to order and we don’t carry inventory.



If your item came damaged, please save your packaging and send us an email or give us a call right away. We will send a replacement as soon as possible! Please don’t send the item back to us without an authorization.



If you find your item has been misspelled, please make sure we had the right information. If we goofed, we are happy to make it right.



Flaws? Defects? We need to hear from you within 30 days. Take a photo and send to sales@oldwoodsigns.com! Let’s take a look at the issue together. We are happy to fix the problem.


  • Gifts are not returnable.
  • We don’t offer exchanges.
  • If you paid with a credit card, your original credit card will be reimbursed. If the credit card is no longer valid, you will be issued a check.
  • Online purchases made through PayPal can only be refunded through PayPal.
  • Purchases made by debit card will be refunded by check.